Frequently Asked Questions

Extremely likely! Since 2011 we've grown our team to 65 specialist resume writers who work across 72 different industries. We've written in excess of 24,000 resumes for over 920 different professions. Our expertise includes, but is not limited to: • Accounting & Finance • Administration & Office Support • Arts & Entertainment • Building & Construction • Call Centre & Customer Service • Community Services • Design & Architecture • Education & Training • Engineering • FMCG • Government & Defence • Graduate Programs • Hospitality & Tourism • HR & Recruitment • Insurance & Superannuation • IT & Telecommunications • Legal • Manufacturing, Transport & Logistics • Media & Communications • Medical & Healthcare • Mining • Not-for-Profit / NGOs • Project Management • Real Estate & Property • Sales & Marketing • Self-employment • Sport & Recreation • Trades & Other Services

Our standard turnaround is 3 business days - guaranteed! Express 1 & 2 business day turnarounds are also available. On assignment of your project, your resume writer will schedule your initial consultation call, this is typically completed the day after placing your order. Once this strategy consultation has been completed and your resume writer has all the information they need, you can expect your first drafts within 3 business days. Revisions take a further business day.

To book in your resume, follow these steps: 1. Click the “GET STARTED” button on the package you wish to proceed. On the service page, click "Proceed to Checkout". 2. Fill in your personal information. 3. Complete your checkout. We accept PayPal and all major debit/credit cards. 4. Follow the link on your order confirmation page to create an account on our platform and upload your career history details. 5. Our team manager will assign your project and your resume writer will contact you to schedule your consultation call within 1 business day. Alternatively, call our onboarding team free on 1-800-849-2498 to order (Office hours: 9am - 5pm ET, Mon - Fri).

On completion of your checkout, you'll be redirected to your account section of our site to provide some information on your career history and your target positions moving forward, this only takes around 5 mins and allows us to assign the most experienced resume writer for your profession. Once complete, our management team will review this information and assign your resume writer, who will contact you to arrange a consultation call at a time that suits you. This is all done within 1 business day.

We've cherry-picked the industry's top talent since 2011, recruiting an elite team of senior HR managers, veteran specialist recruiters and Canada's leading career coaches with over 400 years of combined industry experience. Our in-house recruitment and training program ensures our entire team possess an unmatched expertise in over 65 industries and are more than qualified to craft you a world-class resume, regardless of your industry and profession. The first stage of our process is to conduct a strategy consultation call with you. This can be a phone call or via Zoom (whichever you prefer) and typically lasts around an hour. Throughout the entire process you can communicate via phone, Zoom or online chat within your account. All of our resume writers are Canadian based and work Monday - Friday.

Yes! Unlike budget services we don't limit your revisions. We strive to create the perfect resume for every client, and we don't stop working until that's exactly what you have. Your resume writer will deliver requested revisions by 5pm, the following business day, providing they have had the opportunity to clarify any extra information they require with you.

While we can't guarantee an interview for a particular position (there's simply too many variables), we do guarantee that your interview to application ratio will improve significantly within 60 days of using your new resume. In the unlikely event that it doesn't improve, your resume writer will rewrite your career documents again and complete any necessary changes free of charge. We are always here for you; our customer service is what sets us apart from everyone else.

When engaging a professional resume service there's typically two types of company you'll come across. "Budget resume mills" outsourcing to freelance writers, typically charging $100 - $300, and churning out hundreds of resumes per week. "Premium bespoke services" such as ourselves, employing the industry's top talent, typically charging $400 - $800 and working with only a handful of clients at any one time. If you are looking for a fast, budget service, a resume mill may be an option for you. However, the likelihood is you're probably best saving your money and doing it yourself. These operators typically outsource to non-native English speaking countries where labour is cheap and quality is poor. They don't include consultation calls, and limit revisions, producing templated, rushed resumes that aren't an accurate reflection of their clients skills, experience and achievements. With competition for jobs at an all time high, a bespoke, professionally written, ATS optimized resume is the only way to guarantee more interviews. This is the level of service you can expect when engaging Resume People®.

Our professional resume writing service fits the vast majority of clients. In Canada, a resume is the standard for the majority of professions. A resume typically means a document, usually spanning one to two pages in length, that gives a snapshot of your skills, experience and achievements. An academic CV usually spans 5 pages or more. They are generally used by academics, including doctors, lawyers, engineers, lecturers, etc. Sections would usually include publications, awards, research and teaching in addition to those found on a standard resume. As a rule of thumb, if you don't work in these professions and don't currently have these sections on your resume/CV, you don't require an academic CV and working with our professional resume writing team would be more beneficial than working with our academic team.